Shipping & Returns

Delivery Options

Local Delivery - £2.50 (0-2 working days)
UK Mainland Delivery (excluding Ireland and UK Non Mainland) - £5.50 (3-5 working days)
 
NEW** UK Next Day Delivery - £7.50 (Must order before 10am, Monday-Friday)
 
European Delivery - £15.99 (5-10 working days)
 
Worldwide Delivery - £20.99 (10-15 working days)

Online Returns Policy

With online orders we offer full refunds within 14 days of purchasing as long as all receipts are provided upon return. Items must be in the same condition as they were when purchased, including but not limited to: unworn; clean and hygienic;  tags still intact; not damaged.

Please note that postage to return is NOT prepaid. We can only accept refund of postage if an item is deemed, by Sophie’s Boutique, to be faulty or if the wrong item is sent by Sophie’s Boutique. 

Please keep proof of postage as we are not held responsible for any losses, damages or stolen items.

We do not accept any returns on jewellery, nipple covers or headbands due to hygiene reasons.

Unfortunately, we CANNOT accept returns/refunds on sale items/last chance to buy items or gift cards. We also DO NOT, under any circumstance, accept refunds or exchanges for cash or otherwise, for gift cards or gift vouchers.

Gift Cards and Gift Vouchers are only valid up until 1st March 2025.

 

Returns Address

65A-D Bank Street, Rawtenstall, Lancashire

BB4 7QN

Christmas Returns Policy 2024

If item(s) are bought from 1st December to 15th December 2024, we will offer returns and full refunds up until 11th January 2025. We do not accept any returns on jewellery or headbands due to hygiene reasons. We do not offer refunds, exchanges for cash or otherwise, on gift cards / gift vouchers.

Gift Cards and Gift Vouchers are only valid up until 1st March 2025.

We can only accept refund of postage if an item is deemed to be faulty or if the wrong item is sent. 

Please note that postage to return is NOT prepaid.

Any purchase made before 1st December and/or after 15th December 2024 must abide by our Returns Policy which is explained above.